At a glance
- Source
- Repovš, Drnovšek and Kaše (2019). Change Ready, Resistant, or Both? Exploring the Concepts of Individual Change Readiness and Resistance to Organizational Change. Economic and Business Review, 21(2). doi:10.15458/85451.82
- How it was done
- The authors reviewed how research has defined and used the two ideas, and compared them side by side. Literature review. It sums up earlier research and argues a position. It collects no new data.
- Who took part
- Published research on readiness for change and resistance to change.
- Where
- International literature; research team in Slovenia.
“They should be looked at in conjunction – not on a bipolar continuum but as coexisting orthogonal dimensions – to grasp the full complexity of change-related attitudes.”
What it found
- Resistance has two parts: what people think and feel (attitude) and what people do (behaviour).
- Readiness and resistance share roots in attitude, but one is not the mirror of the other.
- So they should be looked at together, as two separate measures.
When the result holds
The argument is about individuals facing change at work, of any kind.
Limits
- It is not about AI specifically.
- It argues that the two should be measured separately. It does not test whether doing so improves decisions.
Practices that use this study
This study supports:
Assessments linked to this study
- Are staff committed to this change, and do they believe it can be done? Organizational Readiness for Implementing Change (ORIC) Staff, about their organization or team · 12 questions Not established
- How positive are staff about AI in general? AI Attitude Scale (AIAS-4) Staff, each about their own views · 4 questions Free to use and adapt
- What positive and negative views of AI do staff hold? General Attitudes towards Artificial Intelligence Scale (GAAIS) Staff, each about their own views · 20 questions, or 10 in the short form Free to use, ask before changing
- How far do staff accept AI, and how far do they fear it? Attitude Towards Artificial Intelligence scale (ATAI) Staff, each about their own views · 5 questions Free to use and adapt